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Privacy Policy

CEA Digital ("we", "us", or "our"), based in Columbia, South Carolina, builds and operates custom websites, mobile applications, and operational software for business clients.

1. Information We Collect

When you submit a project enquiry, request a complimentary 48-hour website audit, or sign in to the Client Portal (/portal), we collect only the information you explicitly provide: your name, business name, email address, optional phone number, website URL, and project notes.

2. How We Use & Isolate Your Data

• Responding to Enquiries: We use your contact details to reply to your enquiry, prepare your requested website audit, or scope a proposal.
• Multi-Tenant Client Isolation: Client project records, staging links, and invoices in /portal are isolated per business account in Google Cloud / Cloud Firestore (us-east1) using default-deny security rules and verified-email membership records.
• No Third-Party Data Brokering: We never sell, rent, or share client or prospect contact lists with third-party advertisers.

3. Email & SMS Consent Evidence (CAN-SPAM, TCPA & S.C. Code § 37-21-10)

All marketing checkboxes on our forms are unchecked by default and optional. Consent is never a condition of purchasing any service. When you submit a form, we record a timestamped audit log of the exact consent wording displayed on your screen for compliance verification (retained for 4 years). You may opt out of emails at any time with one click, or reply STOP to any SMS message to cancel immediately.

4. Payments & Merchant Accounts

Invoice and retainer payments are processed via Stripe. Card numbers never touch CEA Digital servers. When we build payment systems for your business, the Stripe or Square merchant account belongs directly to you.

5. Contact & Data Deletion Requests

To request a copy or deletion of your information, email josh@ceadigital.io.